Neophyte
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11 Messages
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132 Points
No longer receiving updates
About a week ago, all notifications from the forum just stopped. How do I get the notifications back again?
Neophyte
•
11 Messages
•
132 Points
About a week ago, all notifications from the forum just stopped. How do I get the notifications back again?
lizlogan51
Neophyte
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11 Messages
•
132 Points
4 years ago
Also just noticed that apparently this is my first post, when it is not. My UID seems to have been reset to zero. What is going on?
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TM_Ann
Superstar
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650 Messages
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8.5K Points
4 years ago
Hi lizlogan51,
Apologies for the inconvenience. Would it okay for you to check if the notification on your Trend Micro Community account is enabled? To check this, you may follow the instructions below.
1. Go to Trend Micro Community and sign in your account.
2. Kindly go to "View Profile" by clicking your profile pic on the top-right.
3. Click "Email & Notifications" then check if the notifications are enabled.
As for your past conversation, we'll have to check this first then we'll inform you here.
Hope this helps,
- Ann
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tm_pia
Prodigy
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268 Messages
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3.5K Points
4 years ago
Hi liz.logan.51,
Thank you for your immediate response. We have already informed our senior engineers about this concern and as of the moment, they are still checking on this. We'll let you know once we have heard from them.
~Pia
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