msjudkins8090's profile



1 Message


120 Points

Wednesday, July 10th, 2019 4:25 AM


My VPN wont stay on. as soon as i turn it on it turns itself off again. this application is useless

My VPN wont stay on even when i add a network as unknown which makes this application completely useless to me. considering i have paid for this i expect the service to work the way it is ment to. VPN should stay on unless i turn it off myself. It is constantly turning itself off to the point i have had to start using a free service 
Brand User



163 Messages


2.5K Points

5 years ago

Hi msjudkins8090,

Apologies for the inconvenience you had experienced, May I ask what phone are you using so we can check on this? you may refer to this guide to help you troubleshoot this concern:

SafeSurfing feature of Mobile Security for Android keeps turning off

- Reine

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