Latest Release: Trend Micro Security 17.8.1121 for Windows is Here! Stay ahead of cyber threats!
Mute Mode always on therefore blocking updates
Hi, Trend Micro tells me that there is an important update available and to press update to disable mute mode and update, however it then takes me to check for updates and tells me to check for updates disable mute mode. So, I go into Device > Mute Mode > Configure and the switch is turned off, however the main menu tells me mute mode is on. Another thing, every 2 hours it tells me Mute Mode has ended, however when I open the main console it tells me mute mode is on. I am worried that I am missing product updates and cannot update.