J
Neophyte

Neophyte

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1 Message

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70 Points

Wednesday, September 23rd, 2020 7:10 AM

Closed

McAfee popups

I keep getting McAfee security pop ups telling me my pc is vulnerable .have never had it.thought you would stop these pop ups

Brand User

Prodigy

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231 Messages

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4.4K Points

4 years ago

Hi Jmcg2480,


Welcome to the Trend Micro Home Users Community! One possible reason why you are encountering these messages is you might have multiple antivirus programs installed on your computer. Please remove McAfee if it is installed on your computer.

 

Here`s how you can do it:

 

     1. On your keyboard, press the Windows Key + R keys. 

 

     2. In the Open field, type appwiz.cpl, then press ENTER. The Programs and              Features window will open.

 

     3.Select the program you wish to remove, then click Remove or Uninstall.

 

     4.Wait for the program to be uninstalled, then restart your computer.

 

If possible, can you also send a screenshot of the pop-up messages so we can evaluate its validity? 

How to take a screenshot to send to Trend Micro Technical Support

 

Thanks, we'll be waiting for your update!

 

TM_Karr

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