Before proceeding, may I inquire which specific Trend Micro product you're referring to? Is it Trend Micro Maximum Security?
You may also Restart the Trend Micro components via Diagnostic Toolkit: 1. Open the Trend Micro Diagnostic Toolkit. 2. Click the (C) Uninstall tab. 3. Click 5. Stop all Components. 4. Click 2 and 3 Delete Now
5. Wait for 30-60 seconds for the Trend Micro components to stop properly. 6. Click 4. Start all Components
We tried to replicate your concern with multiple devices, but we are unable to have the same result.
May we know if you do have the latest version and if you are still experiencing the same concern after it is updated? Also, could you provide the version number of your program?
_p.png "Trend Micro Security II Badge")
tm_Waj
Trend Security Expert
•
37 Messages
•
790 Points
3 months ago
Hi @claudiubotezatu
Before proceeding, may I inquire which specific Trend Micro product you're referring to? Is it Trend Micro Maximum Security?
You may also Restart the Trend Micro components via Diagnostic Toolkit:
1. Open the Trend Micro Diagnostic Toolkit.
2. Click the (C) Uninstall tab.
3. Click 5. Stop all Components.
4. Click 2 and 3 Delete Now
5. Wait for 30-60 seconds for the Trend Micro components to stop properly.
6. Click 4. Start all Components
Let us know how it goes.
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