Hi people,

Just wanted to give you my own experience on this update. I got an email from Trend Micro informing of this latest software, and the advice was "Uninstall your current program, 'see 3.' below. This I proceeded to do before opening the 'Installer'. This caused me a host of issues with an error message > "Failed to load extension from: C:\Program Files\Trend Micro\TMIDS\tower_main. Manifest file is missing or unreadable"... which is a problem associated with Trend's "Password Manager" as I understand it (?), I also had other problems too, which I wont go into. After doing several Restores of my PC using a Backup-Image of my computer and trying to resolve this. I found that, if I DID NOT UNINSTALL my current Trend Micro software, and just run the 'Installer', the installation program detects the existing copy of the software anyway, and just auto-uninstalls it for you!! The whole process then proceeded without a hitch. 

Happy days,

Terry
 

How to upgrade Trend Micro to its latest version on Windows

Upgrade Trend Micro to its latest program version to get better performance and protection on your Windows computer. It is FREE as long as your subscription is not expired.

1. Get a copy of your serial number.
2. Check if your computer meets the minimum system requirements.
3. Uninstall your current Trend Micro program.