Neophyte
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1 Message
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100 Points
It is very difficult to log a successful cashback claim.
I have tried to get help from the support team. I am not sure if they are trying to help? Does anyone know the trick. Apparently my bank account number does not fit with what Trend Micro require.
tm_carlo
Trend Security Expert
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236 Messages
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4.8K Points
1 year ago
Hi @rnwilkins ,
Welcome to the Trend Micro User Community!
May I ask what the exact error message is that you get when you enter the bank account number?
Please be reminded that the bank account number's first six digits denote the BSB or Bank ID.
Example:
[Australia]
BSB: 123-456
Account Number: 123456700
[New Zealand]
Bank ID: 12-3456
Account Number: 123456700
Know How to submit Trend Micro cashback claims
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