baxleygroup's profile
Neophyte

Neophyte

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1 Message

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120 Points

Friday, October 11th, 2019 6:48 PM

Closed

I was on microsoft edge when a red screen appeared that I had experienced some sort of error.

I was on microsoft edge when a red screen appeared that I had experienced some sort of error. Had a 1-800 number to call and wanted my ID and password information from Microsoft. Online it says this is some sort of adware. Why didn't my Trend Micro pick that up?
Brand User

Prodigy

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268 Messages

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3.5K Points

4 years ago

Hi baxleygroup,

Do you remember the last website you have visited before you received the error message? We could use that to further investigate this case. 

For now, kindly clear your Microsoft Edge's browsing history. 

For more information, here is a link about Suspected Technical Support Scam.

Hope this helps.

~Pia

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