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P
Neophyte

Neophyte

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1 Message

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100 Points

Saturday, September 9th, 2023 5:10 PM

How do I get rid of the Stupid "Protect Your Webmail" notification pop up

How do I get rid of the stupid "Protect Your Webmail" pop up that pops up every time I open my email. I click on where it says "Do not show this again" every time and it still pops up again, every time!

Brand User

Trend Security Expert

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11 Messages

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250 Points

21 days ago

Hi @pcw67427 , 

Welcome to Trend Micro Home Users Community!

As a fix to your concern kindly refer to the link below:

https://helpcenter.trendmicro.com/en-us/article/tmka-18673

Also to prevent this from happening , make sure that your Trend Micro Application and the Trend Micro Browser Extension is up to date with the latest version.

Hope this helps! 

(edited)

Hustler

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45 Messages

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1.1K Points

@tm_vince​ dun working this patch  r u check this patch? I dun understand why

Brand User

Trend Security Expert

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11 Messages

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250 Points

Hi @karismajopd  , 

Welcome to Trend Micro Home Users Community!

Can you clarify what issue or concern that you are experiencing?

Awaiting for your response, thank you.

Hustler

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45 Messages

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1.1K Points

@tm_vince​ u search “restart pop up issue on microsoft edge” that is my post then, u clearly chech it 

Brand User

Trend Security Expert

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11 Messages

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250 Points

Hi @karismajopd ,

Thank you for your prompt response!

I have thoroughly reviewed your post regarding the "restart pop-up issue on Microsoft Edge." At this stage, we are actively collecting all necessary information to ensure we can offer you the most effective solution for your ongoing problem. Please rest assured that we are working diligently to address your concern and will provide you with an update as soon as we have one.

Your patience is greatly appreciated.

Thank you.

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