justme44's profile

4 Messages

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170 Points

Monday, November 13th, 2017 5:20 PM

Closed

How do I delete search.hemailloginnow.com

I am running w10 ... I can't believe Trend Micro let this virus in.

 Superstar

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245 Messages

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9.7K Points

7 years ago

Hello.

- I'n not a Trend Micro representative, but I like to give you some suggestions.-

Please,
use Your browser admin menu to set it at default. 

This is not a virus, anyway:

1 - I kindly suggest You to not dowload 'free' software from unsecure websites. :)

2- Anyway, a scan with AV may be good to remove it.
Alternatevely You can use an antispam such as Malwarebytes. 



Elite Solutionist

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1.4K Messages

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33.4K Points

7 years ago

Hi your mail.

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
I think this will do.
Resetting your web browser for performance and website redirection issues
Hope this helps.

Kind regards,
Tom

63 Messages

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1.2K Points

7 years ago

Hello yourmail, and welcome to the community!

Thank you Max and Tom for your inputs as well.

To further help you with your concern, here are the steps that you might want to try.

1. Right click the shortcut of your web browser and check properties. Under target, if you see search.hemailloginnow.com at the end of shortcut target (command line). Remove it and save changes. 

2. Check the extensions or Add-ins on your web browser and delete or remove any unnecessary plug-ins that you can see there. You can follow the instructions using the link below:

Reset your web browser for performance and website redirection issues.

3. Go to Control Panel, click programs and features or uninstall a program. Uninstall software that you do not need or do not remember installing.

4. Downloadand use the Anti Threat toolkit to scan for malware and infections on yourcomputer, you may use the link below:

32-bit:https://spnsupport.trendmicro.com/attk/4F52A9E7-5683-4F01-ADDF-2D993326168F

64-bit:https://spnsupport.trendmicro.com/attk64/4b815388-ec34-0d78-aa83-b019227a057c

Should you have other concerns, don't hesitate to reply.

Thank you and have a great day!

Trend Micro Home Users Community
Brand User

Legend

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703 Messages

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11.4K Points

6 years ago

We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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