H
Neophyte

Neophyte

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1 Message

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100 Points

Mon, Sep 26, 2022 6:22 PM

Closed

Resolved

Hi memory usage

Trend is using too much memory and preventing other programs from operating normally.

Brand User
tm_kath

Legend

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735 Messages

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13.2K Points

2 months ago

Hello @hytech_03, 

Welcome to Trend Micro Home Users Community!

The average memory that Trend Micro may consume is 348 MB. It is considered to be using too much memory when it is higher than 348 MB and does not go back to normal within 5 to 10 minutes.

To fix the issue, please make sure that you are using the latest version of Trend Micro. You may get the latest installer from the link below. Also, please ensure that there is no conflicting and unwanted software on your device like other antivirus software.

How to install Trend Micro for Best Buy on Windows
How to remove Potentially Unwanted Applications on Windows

If this doesn't fix the issue, please let us know if you are using Windows 7, 8.1, 10, or 11.

- TM_Kath

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