S
Neophyte

Neophyte

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2 Messages

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120 Points

Wed, Sep 28, 2022 12:27 AM

Closed

Resolved

helpcenter.trendmicro.com won't load

Clicking on "Contact Support" on the homepage takes me to "Hmmm... can't open this page. Check if there is a typo in helpcenter.trendmicro.com" using Edge. All attempts to access this website fail, even using Chrome & Firefox; get the same type of message. Not much of a help center if you can't ever access it.

Brand User
tm_kree

Technoid

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596 Messages

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22.9K Points

2 months ago

Hey @support_329e35!

Thank you for reporting this in our community.

We tested helpcenter.trendmicro.com on different browsers by typing it directly in the address bar and it's loading the help center page.

Can you give me the website link where you click the Contact Support so we can check it on our end?

We will work on it. In the meantime, you can click here to get to Help Center Page.

(edited)

Neophyte

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2 Messages

 • 

120 Points

2 months ago

Is anybody else having a problem with this?

Brand User
tm_kree

Technoid

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596 Messages

 • 

22.9K Points

2 months ago

You can reply to this thread if you're having the same issue accessing our Help Center. Please include the link so we can check it!

Thanks, guys!

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