Neophyte
•
1 Message
•
120 Points
Error code 0x96000018
Got this error message when upgrading TM Internet Security
An error occured during the transfer of your activation information.
Please contact Trend Micro technical support for help, and mention error code 0x96000018.
An error occured during the transfer of your activation information.
Please contact Trend Micro technical support for help, and mention error code 0x96000018.
pragmatic
Neophyte
•
18 Messages
•
330 Points
8 years ago
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1057023.aspx
if you're using a DXXX series serial number, you really have to contact support so that it can be replaced
0
0
tm_claudia
Legend
•
847 Messages
•
10.9K Points
8 years ago
@esyounkins We checked our trouble ticket system and looks like our support center was able to help you over the weekend, though your updated serial will not be ready until Monday. Please do let us know if you have questions or issues at any time. Thanks.
0
0