aaronsdwashere's profile



1 Message


110 Points

Friday, November 11th, 2022 8:02 PM


Can I turn off the Mute Mode is Off notification?

Every time I exit fullscreen, I get a notification saying "Mute Mode is Off". Note that I am a gamer and likes playing in fullscreen, and there are some games that immediately minimize upon Trend Micro giving me the notification/stop being focused on the window and interrupt the game until I dismiss the notification or wait. This is extremely annoying and I want Trend Micro to not tell me anymore. Can I turn this off?


Aaron S.D.

Accepted Solution

Brand User

Trend Security Expert


866 Messages


34.9K Points

2 years ago

Hi @aaronsdwashere!

Thank you for sharing your feedback.

You are getting this pop-up message because Mute Mode has been ON for 24 hours after extending it manually. Trend Micro does not allow enabling Mute Mode for this long as you might miss important updates, scans, and detection notifications.

To turn off Mute Mode notifications, tap on the 3 dots to access the settings, then choose Do not show this again.


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