rockin_wizard's profile

1 Message


120 Points

Monday, October 2nd, 2017 10:37 AM


Auto-renewal is robbery

My subscription has just auto-renewed which i'm sure i disabled. I would like a refund because i object to paying almost three times the sum for auto-renewal compared to buying a new download. It is a con. If my refund request is denied you will never have my custom again and i will contact all the relevant UK consumer protection authorities.

R. Morton
Brand User

16 Messages


340 Points

7 years ago

Hello @rockin_wizard,

Thank you for posting your concern here and welcome to the community!

As what we can see here on our end, you already contacted our Email Support. I do suggest you to wait within 24 hours for the response of our email support team.

Thank you for your patience and have a great day!

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