B
Neophyte

Neophyte

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1 Message

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100 Points

Sunday, March 12th, 2023 4:27 AM

Closed

New

Anti-virus pop-up messages

Hi, recently i do get repeated pop-up messages on antivirus protection purchases & installation, and i also realized that my trend micro internet security protection had expired. Is this the cause(s) of the repeated pop-up screens on anti-virus protection provided by other suppliers? Thanks for advice 

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Prodigy

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240 Messages

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6K Points

1 year ago

Would it kill you to post a screenshot rather this this blabbering????

Brand User

Trend Security Expert

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29 Messages

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640 Points

1 year ago

Hi @bhtay ,

Welcome to Trend Micro Users Community!

You encountered a renewal pop-up because your subscription has expired. The other pop-up you received is a fake renewal notification from your browser.

I checked your account and it seems that your concern has been resolved by renewing your subscription and blocking the fake renewal notification on your browser thru Trend Micro Hotline.

If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to help.

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