jshp's profile



1 Message


120 Points

Wednesday, August 28th, 2019 10:06 AM


age of empires definitive edition crashing

ihave been experiencing the known problem regarding age of empires definitive edition crashing because of Trend Micro and have tried adding the folder to the exception list yet the issue keeps happening.
Brand User



268 Messages


3.5K Points

5 years ago

Hi jshp,

Sorry to hear about your experience. Can you check if you have added the whole folder of the program in the exception list? You may also try this solution:

1. Show hidden files and folders.
2. Add C:\Program Files\WindowsApps\Microsoft.... (exact path of Age of Empires) to the Exception List
3. Run the program if it's working properly.

 Let me know how it goes.


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