K

3 Messages

 • 

40 Points

Tue, Jun 2, 2020 8:30 AM

100% disk usage

I have a notebook where disk usage occasionally peaks at 100% and becomes unusable.

When i sort by usage it's usually Trendmicro utilizing it.

When TM is disabled then it becomes normal.

I tried to uninstall and reinstall TM, problem still exists.

Any advise please ?

TM Maximum security version: 16.0.1378

Responses

Brand User

Prodigy

 • 

433 Messages

 • 

4.9K Points

1 y ago

Hi, knagb2000

 

May we know the version of your operating system and also can you please provide us a screenshot of your task manager where we can check the Trend micro process details on your device? You may follow the instruction on this link

How to take a screenshot to send to Trend Micro Technical Support

Can you also try to run a check disk on your device?  Please follow the instruction below.

 

  1. Open your Command Prompt as Administrator. 
  2. Type  "chkdsk" then press enter
  3. Kindly provide us a screenshot of the result.

 

 

Awaiting for your response

-Ann