1 Message


100 Points

Sun, Jul 25, 2021 6:34 AM

Trend Micro Password Messenger

The Trend Micro Password Manager Add-On  will NOT install on Windows 10 yet the Trend Micro Max Icon states it IS installed.  but the appropriate Icon does not appear!

Consequence: that the Add-On does NOT operate.

Brand User



169 Messages


3.2K Points

3 m ago

Hi, bobarbross2


Welcome to Trend Micro Home Users Community


Do you experience any error messages when trying to add the Password Manager?

If yes, would it be ok if you provide a screenshot so that we can further check. Below is how to:
How to take a screenshot to send to Trend Micro Technical Support

Also, please try to check this link on how to enable Password Manager on your browsers

How to enable Password Manager Extension

Hope this helps!




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