We're sorry to hear about this experience of yours. I believe that this is about the Trend Micro Password Manager. Can you tell us the websites where your passwords isn't working? Also, are you getting any error messages? If yes, we'll appreciate if you can share a screenshot with us so we can have a look on it as well.
tm_pat
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6 years ago
Welcome to the Community.
We're sorry to hear about this experience of yours. I believe that this is about the Trend Micro Password Manager. Can you tell us the websites where your passwords isn't working? Also, are you getting any error messages? If yes, we'll appreciate if you can share a screenshot with us so we can have a look on it as well.
Regards,
Pat
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yudi17
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6 years ago
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tm_pat
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6 years ago
Thanks for the info, I appreciate it.
Can you tell us what web browser you're using please?
Also, you may try to use the Passcards as a workaround for this issue. You may go to this link for the instructions on how to use it: Using the Passcard Memo feature of your Password Manager
Regards,
Pat
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yudi17
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4 Messages
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160 Points
6 years ago
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tm_pat
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703 Messages
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6 years ago
Thanks for the info. Have you already tried the workaround that we suggested? Here it is: Using the Passcard Memo feature of your Password Manager
Regards,
Pat
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