yudi17's profile
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4 Messages

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160 Points

Thursday, September 20th, 2018 3:18 PM

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password not good, half of my passwords do not work

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703 Messages

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11.4K Points

6 years ago

Hello yudi17,

Welcome to the Community.

We're sorry to hear about this experience of yours. I believe that this is about the Trend Micro Password Manager. Can you tell us the websites where your passwords isn't working? Also, are you getting any error messages? If yes, we'll appreciate if you can share a screenshot with us so we can have a look on it as well.

Regards,
Pat

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4 Messages

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160 Points

6 years ago

peoples bank---aquarian water co---connecticare---frontier---homedepot---usps---
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703 Messages

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11.4K Points

6 years ago

Hello yudi17,

Thanks for the info, I appreciate it.

Can you tell us what web browser you're using please?

Also, you may try to use the Passcards as a workaround for this issue. You may go to this link for the instructions on how to use it: Using the Passcard Memo feature of your Password Manager

Regards,
Pat

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4 Messages

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160 Points

6 years ago

firefox
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703 Messages

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11.4K Points

6 years ago

Hi yudi17,

Thanks for the info. Have you already tried the workaround that we suggested? Here it is: Using the Passcard Memo feature of your Password Manager

Regards,
Pat

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