Password manager stopped working

Hi, robertandnancy2.

 

Is the Trend Micro Password Manager installed on your computer? Can you try to restart its components and try signing in to your account again? Here's how:

 

1. Open Password Manager Diagnostic Toolkit:

• Press Windows key + S on your keyboard to open the Search bar.
• Type "password" on the search box.
• Click Trend Micro Password Manager Diagnostic Toolkit from the search results.

2. Click the Components tab, then click Stop All Components.

3. Wait for around two (2) minutes, then click Start Components.

You can also try to sign in to your Password Manager account on this link.

 

Let us know if you need further assistance.

 

- TM_Kim