3 Messages


170 Points

Friday, December 23rd, 2022 12:00 PM


Password Manager not logging in

​After the last update, Password Manager will open a website, but does not send ID and password to enable.logging in.​

Brand User



762 Messages


15.1K Points

3 months ago

Hi @drcsue,

Welcome to Trend Micro Home Users Community!

This may happen if your Password Manager is not signed in.

Kindly check if you are signed in. If you are not signed in, here's how to sign in to Trend Micro Password Manager.

Please let us know if you are encountering any error messages and the browser you are using.

- TM_Kath

Brand User



701 Messages


27.2K Points

3 months ago

Happy Holidays @drcsue! 

Thank you for posting your concern here in our community.  Have you tried the solution above for Password Manager? We'll be here if you need help.

This holiday season, every post, comment, and like will get the Trend Micro Holiday Badge 2022.  It will be added to your badges on your profile.

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