1 Message


100 Points

Friday, September 29th, 2023 2:28 PM


Password Management

Client using Worry Free Business Solution for 8 staff.

Using desktop PC's

The office management has had an issue with recovering staff logins for websites when the 2FA is going to the ex-staffs cell phone.  They try to keep up with passwords but it always seems to get lost.

Does the password manager with TM allow for a admin level person to recover passwords for staff (with appropriate licenses)?  We don't need this for phone devices.



Brand User

Trend Security Expert


236 Messages


4.8K Points

8 months ago

Hi @tech_28428e

Welcome to Trend Micro Home Users Community!

As much as we would like to accommodate your concerns on this post, this community is for home users, while Worry Free for Business is being handled by our corporate team. 

You may express your concern to Support contact info - Worry-Free Business Security

Hope this helps!

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