How to temporarily stop PwmTower.exe process?

Hi konsumman,

Welcome to Trend Micro Community!

We can stop the password manager temporarily to test if the issue persists with your SLI connection. Please follow the instructions below.

For Windows 10:

1. Go to Start > All Apps > Trend Micro Password Manager > Password Manager Diagnostic Toolkit.
2. Click Trend Micro Password Manager Diagnostic Toolkit.
3. Click Yes when the User Account Control window appears.
4. Go to the Components tab, then click Stop all Components.

For Windows 8:

1. On your keyboard, press the WINDOWS  + C keys, then click Search.
2. In the open field, type “diagnostic”, then select Password Manager Diagnostic Toolkit.
3. Click Yes when the User Account Control window appears.
4. Go to the Components tab, then click Stop all Components.

For Windows 7:

1. Go to Start > All Programs > Trend Micro Password Manager > Password Manager Diagnostic Toolkit.
2. Click Yes when the User Account Control window appears.
3. Go to the Components tab, then click Stop all Components.

For Mac:

1. Go to Finder > Applications > Password Manager Diagnostic Toolkit.
2. Click Stop all Components.

Please let us know if this worked.

Have a great day!

Trend Micro Home Users Community

Heya, thank you very much that worked out as intended.

Hi konsumman,

We are glad to know that everything is alright now. We shall now close this case.

Have a great day and take care!

Trend Micro Home Users Community