R
Neophyte

Neophyte

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2 Messages

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120 Points

Wed, Mar 16, 2022 4:11 PM

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Answered

Deleted Passwords Reappear in Records

When I delete passwords for sites for some reason they reappear in .CSV reports (Excel) later on.

I use these reports to give an overall view of all my passwords to work on.

But why do they reappear after I had deleted them?

How do I delete passwords for sites and never see them again?

Legend

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753 Messages

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13.4K Points

9 months ago

Hi, ronchenier

 

Welcome to the Trend Micro Home Users Community! 

 

Please follow the steps below on how to delete passwords and check if the password is still included when you export the passwords:

Delete a Password

  1. Open the Password Manager app.
  2. If prompted, type in your Master Password.
    The Password Manager page containing the list of passwords will appear.
  3. Tap the password that you want to delete.
  4. On the upper right hand of the screen, tap Edit.
  5. Tap Delete Password.

You may also check this link to know more on How to manage saved passwords (Password Manager).

 

Hope this helps.

- TM_Rochelle

Neophyte

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2 Messages

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120 Points

@tm_rochelle​ 

Thank you TM_Rochelle, problem has been solve with help from Trend Tech.

Brand User
tm_angelo

 Superstar

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445 Messages

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8.6K Points

8 months ago

Thank you for informing us ronchenier, let us know if you need any more help.

 

-TM_Angelo

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