loribarlow34's profile

1 Message

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120 Points

Thursday, April 28th, 2016 8:01 PM

Closed

can not log into password manager get code4

Program has been on computer for almost a year due to renew in sept. am unable to log into the password manager I getamessage code 4 contact microtrend. not being able to use this app means I can not accessmy accountsin other areas
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166 Messages

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3.4K Points

8 years ago

Hi there! Does the error message specifically say "Unable to Contact Trend Micro" If yes, then you could try out this guide:

https://esupport.trendmicro.com/en-us/home/pages/technical-support/password-manager/1108264.aspx
Brand User

Prodigy

 • 

166 Messages

 • 

3.4K Points

8 years ago

Hi lori, I'd like to ask if the fix worked for you? Kindly let us know and have a good day!

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