H
Neophyte

Neophyte

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1 Message

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100 Points

Tue, Sep 21, 2021 1:08 PM

Wrong language?

My trend security is set to English - but when I open chat support it’s in a different language? ( Chinese or Japanese- I’m not familiar enough with either to differentiate)

please don’t tell me I’m hacked - again 

Prodigy

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369 Messages

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5.7K Points

1 m ago

Hi, htmag88 

 

Welcome to Trend Micro Home Users Community.

 

Can we ask what is the URL of the website you visited to chat with customer support? Please run a scan on your Trend Micro program to see if there's any threats on your computer.  

 

For English language Chat Support you may visit this link: Chat Support

For other ways to contact our support, click here.

 

Whenever the language changes, please let us know by replying to this thread.

 

-TM_Rochelle

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