V
Neophyte

Neophyte

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1 Message

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100 Points

Thursday, January 12th, 2023 4:06 AM

Closed

Resolved

VPN Connection

I have the VPN pro service and I have not been able to connect too for several months. Assistance is needed please.

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Neophyte

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3 Messages

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140 Points

1 year ago

I have many links I can’t open. Which even is yours 

Prodigy

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240 Messages

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6K Points

@clc04jhl​ 

"Which even is yours"

English, please.....

Brand User

Trend Security Expert

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844 Messages

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33.8K Points

1 year ago

Hi @vinduh82810 @clc04jhl!

Did you encounter any error messages?

Check for other VPN Apps that are possibly conflicting with the Trend Micro VPN Proxy One Pro app.


Try to capture a screenshot when you encounter the issue.

Neophyte

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1 Message

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70 Points

1 year ago

None of your suggestions spplicabke

Brand User

Trend Security Expert

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29 Messages

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640 Points

1 year ago

Hi @shepcr 

Can you tell us more about the issue you're encountering?

You can also try the solution on how to Fix "Cannot Connect to the VPN" error from WiFi Protection
https://helpcenter.trendmicro.com/en-us/article/tmka-10680

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