A
Neophyte

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300 Points

Wed, Mar 24, 2021 4:04 PM

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Update app

On an Apple device under Settings>VPN, I cannot turn off the VPN when I want. It will continue to turn on when I try to temporarily turn it off. It is annoying an I have to delete the app when I need to use my work's VPN when using my device. Please fix.

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Brand User

Legend

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739 Messages

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10.2K Points

1年前

Hi alec.martinez04,

 

Welcome to the Trend Micro Home Users Community!

 

The VPN function of Mobile Security for iOS can be easily disabled by turning off Web Guard from the app.

 

For more info about this please check this guide: How to use Web Guard (Mobile Security for iOS)

 

- TM_Reine

Neophyte

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9 Messages

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300 Points

@reine_roque That worked! Thanks!

Brand User

Legend

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739 Messages

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10.2K Points

You're welcome! let us know if you need further help.

 

- TM_Reine

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