Neophyte
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7 Messages
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240 Points
Trend Mobile Security for iOS VPN bug
After the app updated today, browsing and most of my apps would no longer work on Mobile Data, they were fine on Wifi.
I traced it down to the VPN, when I turned it off, I can now browse and all my apps work on Mobile Data again.
It seems like there was a bug in the update.
cliffrogers
Neophyte
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7 Messages
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240 Points
3 months ago
The latest update seems to have fixed the problem. 🤗
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jacquimartin70
Neophyte
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3 Messages
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110 Points
3 months ago
I had the same issue too. Telstra told me to remove the Trend Micro app off my iPhone and fixed the problem. I have tried counting trend micro is there is a solution to the product I am paying for with no success. It keeps directing me to the website help which does not help at all. Very disappointing. I am going it cancel my subscription and find another one that I can actually speak with a person.
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jacquimartin70
Neophyte
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3 Messages
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110 Points
3 months ago
I had the same issue. Telstra advised me to remove the app from my iPhone and iPhone is back working as it should. Is there a fix as I am paying for mobile security that I cannot use. I have tried contacting by phone and keep getting directed to the website. Very annoyed and now have no mobile security protecting my device that I pay for.
2
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precisionprojects
Neophyte
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1 Message
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70 Points
3 months ago
Trend Micro is blocking the internet connection on many of my apps on Apple devices, You Know this is a problem but you still haven't fixed the bug, I literally had to delete the App from my apple devices, just offloading the App was not enough I will not be renewing my subscription. Good bye.
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