I would like to ask for further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.
Please also provide us the following information:
1. iPhone model 2. iOS version 3. Trend Micro Mobile Security version 4. Screenshots of the problem if possible
5. Is there any detection from Trend Micro? If there is, please send us a screenshot as well.
tm_kim
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682 Messages
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10.1K Points
3 years ago
Hi, cmckenzie1.
I would like to ask for further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.
Please also provide us the following information:
1. iPhone model
2. iOS version
3. Trend Micro Mobile Security version
4. Screenshots of the problem if possible
5. Is there any detection from Trend Micro? If there is, please send us a screenshot as well.
Awaiting for your response.
- TM_ Kim
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