1 Message


100 Points

Thu, Sep 2, 2021 5:01 AM

SMS issue

when trying to send a picture when sending a SMS it fails 


Brand User



471 Messages


5.9K Points

16 d ago

Hi, cmckenzie1.


I would like to ask for further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.
Please also provide us the following information:
1. iPhone model 
2. iOS version
3. Trend Micro Mobile Security version
4. Screenshots of the problem if possible

5. Is there any detection from Trend Micro? If there is, please send us a screenshot as well.


Awaiting for your response.


- TM_ Kim