A
Neophyte

Neophyte

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1 Message

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100 Points

Sun, Aug 8, 2021 2:51 AM

Not receiving phone calls

My phone isn’t ringing but I have missed calls

Responses

Brand User

Prodigy

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471 Messages

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5.9K Points

1 m ago

Hi, admin_b3dc9a.

 

Is the call you have received is coming from a number that is not included in your Contacts? It may have cancelled the call and marked it as a missed call if your Call Settings was set to cancel calls from unknown numbers.

 

May I also know your phone's model? Does it have Trend Micro Mobile Security installed?

 

Awaiting for your response.

 

- TM_Kim