1 Message


100 Points

Monday, October 9th, 2023 8:58 AM


Mobile App

Is it not possible to activate the mobile App with my available Code. 



198 Messages


5.9K Points

6 months ago

I suggest you to contact chat support team in this regard. Trend Micro may show a dummy device is linked or connected with an activation code you may need to unlink it. The support team can help you to activate the mobile app with your code.


Brand User

Trend Security Expert


93 Messages


2K Points

6 months ago


As always thank you for your continuous help in the community.


You can use the activation code to activate the Trend Micro Mobile Security app.  Please check the appropriate link below on how to activate

How to activate Mobile Security for Android

How to activate Trend Micro Mobile Security on iPhone or iPad

Hope this helps!

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