C
Neophyte

Neophyte

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1 Message

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100 Points

Wednesday, February 23rd, 2022 12:21 AM

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Answered

Lost Phone protection

Can I lock/wipe my phone from my lap top if I lose my phone.

Brand User
tm_kath

Legend

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760 Messages

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14.7K Points

11 months ago

Hi @cdstevens,

Welcome to Trend Micro Home Users Community!

Yes, you may lock or wipe the data on your phone if you lose it by using the Lost Device Protection feature of Mobile Security.

Click the link below for a guide on how to set up the Lost Device Protection.
How to set up Lost Device Protection on iPhone or iPad

After the setup, you may use your laptop to the access Lost Device Protection Portal. You'll need to sign in here using your Trend Micro account. Aside from Wipe and Lock features, you'll also be able to:

- Locate/refresh to get the latest location of your device

- Sound an alarm 

- Reset


I hope this helps.

- TM_Kath

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