B
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Wednesday, September 21st, 2022 2:14 PM

Closed

Answered

iPhone no longer rings

I installed Trend Micro on my IPhone 13 pro. It no longer rings and I’ve missed very important calls.

Brand User

Trend Security Expert

 • 

857 Messages

 • 

34.5K Points

2 years ago

Hi @bjhargens!

Trend Micro Security don' change or turn off ringtones. The App doesn't have any permission for it. We can double-check the phone's sound settings.

You can also temporarily remove Trend Micro Mobile Security to see if it will go back to normal. Make sure to reinstall it again.

Keep me posted!

 

Need Help?

Ask the Community

Latest Tech Insights

Loading...