B
Neophyte

Neophyte

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1 Message

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100 Points

Wed, Sep 21, 2022 2:14 PM

iPhone no longer rings

I installed Trend Micro on my IPhone 13 pro. It no longer rings and I’ve missed very important calls.

Brand User
tm_kree

Veteran

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428 Messages

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17.2K Points

Il y a 14 m

Hi @bjhargens!

Trend Micro Security don' change or turn off ringtones. The App doesn't have any permission for it. We can double-check the phone's sound settings.

You can also temporarily remove Trend Micro Mobile Security to see if it will go back to normal. Make sure to reinstall it again.

Keep me posted!

 

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