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100 Points

Tuesday, October 3rd, 2023 2:04 PM


iPhone auto lock

My iPhone only shows 30 secs, 1, 2 and 3 mins for auto lock - how do I add never??


Brand User

Trend Security Expert


158 Messages


3.2K Points

10 months ago

Hi @mattbourne,

Welcome to Trend Micro Home Users Community.

I understand that "never" option is missing on Auto-Lock. Do you have a corporate exchange account installed on your iphone? If you do, that is the reason why never option is not showing for auto-lock due to company/organization policy. This might be expected if you have a managed device. You can check in Settings  > General > Profiles & Device Management. 

If you have a company or school profile on your iPhone, you might need to create a new profile in order to configure Auto lock option to Never.

Hope this helps.

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