Incorrect expiry date

Hi @dmharrison7​,

Thank you for joining Trend Micro Home Users Community.

Here's how to update your Mobile Security expiry date.

Hope this helps.

tm_klariz

This function never seems to be available when I get to it through Settings to try and manually update the expiry date. Inevitably tells me the function is not available right now and try again later. That’s been going on for a month or so…

@timbeard​ may I know the version of the Trend Micro program you are using on your device? You may try reinstalling the app on your mobile phone by following the steps on the article below.

Installation of Mobile Security for iOS

Let me know how it goes.

Hi @brianfuller​, 

Great! we are pleased to help you with your concern.

Have a great day!

Both phones are now working with trend micro . As this is a packaged deal with the computer.  There will be no charge. Please advise 

@dmharrison7​ 

Yes, all your phones and laptop is protected and under your current subscription. No additional charge.

Thank you so much 

Always. :-)