Neophyte
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1 Message
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100 Points
Help
How is someone scraping the key off the app forcing me back into a trial version? Is there not a password to protect the app from any changes being made on iPhone?
Neophyte
•
1 Message
•
100 Points
How is someone scraping the key off the app forcing me back into a trial version? Is there not a password to protect the app from any changes being made on iPhone?
tm_helen
Trend Security Expert
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140 Messages
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3.3K Points
1 year ago
Hi @leonard_masi_jr,
Welcome to Trend Micro Community!
It's unclear what exactly you mean by "scraping the key off the app". However, I'll try to provide an answer that may be helpful.
Trend Micro Mobile Security will not automatically go back to a trial version unless the app has been reinstalled. If you are already signed in, sign out of the app, then sign in again to update your subscription. To check your subscription, kindly log in on this link.
Let us know how it goes.
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