V
Neophyte

Neophyte

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1 Message

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100 Points

Thursday, October 12th, 2023 5:58 AM

Closed

Draining battery

Mobile security draining battery as of recent. It has used the most battery 34%! Throughout the day and I haven’t had it open, it seems to have started happening in the last few weeks

Brand User

Trend Security Expert

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51 Messages

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1.1K Points

6 months ago

Hi @vanvelzenrick

Can I ask whether you've installed any new applications on your mobile device recently, and could you also share your recent activities over the past few weeks? This information will help us better understand the situation so we can further investigate what happened.

Furthermore, would you kindly verify if your Trend Micro Mobile Security is currently running the latest updates?

Thank you!

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