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Neophyte
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6 Messages
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200 Points
Disney+
The VPN does not work with services such as Disney+
if I turn off VPN Disney+ works
if I turn VPN on Disney+ does NOT work
if I want to use services such as Disney does this mean I must turn everything off and risk exposure?
please advise.
tm_kim
Legend
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682 Messages
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10.1K Points
2 years ago
Hi, ewanbotterill.
You can try to connect to other servers and check if it will now work. You can also try to clear your browser's cache and history to see if it will make any changes. Here's how: How to clear web browser cache on Windows
Kindly provide your VPN Proxy One version to further help the investigation of this concern.
Let us know if you need further assistance.
- TM_Kim
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ewanbotterill
Neophyte
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6 Messages
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200 Points
2 years ago
Hi, this is iOS not windows. I purchased the premium security suite for 10 devices. It would seem that there are different VPNs installed by different tools, is that correct? With the Mobile Security suite on iOS, it installs a VPN called 'Web Guard Protection'. Initially I had problems with this on another device that previously had MacAfee installed, even after de-install and cleaning up from this product. The server would be 127.0.0.1 (local loopback) but it did not install the connection to the external server 240.0.0.1. So I installed the VPNProxyOne VPN, which installs its own VPN connection. This is the one that prevented access to Disney+ even though the VPN server I connected to was in Canada. I then installed the AdBlock One app, which also seems to install its own VPN. So now I have 3 TrendMicro VPN on my phone and ipad. By a process of elimination and reinstallation, I have determined that the 'Web Guard Protection' VPN works when it installs correctly. The other two VPN do not. It seems to me that far from being an integrated suite of iOS products, these are separate standalone products that are 'bundled' as a suite. They do not seem to 'play nicely' together. Meaning I don't get the total protection advertised for the suite as the various products do not work as a whole -- can you comment/advise? Ewan
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