Avast

Salut, bernardcathydelsart! 

 

Avast est un logiciel compatible de Trend Micro. L'installation simultanée de plusieurs programmes antivirus peut entraîner des problèmes de performances et rendre votre ordinateur plus vulnérable aux menaces.

 

Afin de supprimer ou de supprimer Avast sur votre ordinateur, veuillez suivre ces étapes :

 

1. Cliquez sur la touche Windows + la touche R en même temps.
2. Tapez "appwiz.cpl", appuyez sur Entrée.

3. La fenêtre de vos programmes et fonctionnalités apparaîtra.

4. Recherchez Avast puis cliquez sur Supprimer ou Supprimer
5. Redémarrez votre ordinateur puis vérifiez si le problème persiste.

 

Une fois la suppression d'Avast terminée, vous pouvez procéder à l'installation du programme Trend Micro:

How to install Maximum Security

 

- TM_Rochelle 

Hi, bernardcathydelsart!

 
Avast is a incompatible software of Trend Micro. Installing multiple antivirus programs at the same time can cause performance issues and make your computer more vulnerable to threats.

 
In order to remove or remove Avast from your computer, please follow these steps:

1. Click Windows key + R key at the same time.
2. Type "appwiz.cpl", press Enter.

3. Your Programs and Features window will appear.

4. Find Avast and click Remove or Remove
5. Restart your computer and then check if the problem persists.

 
After the Avast removal is complete, you can proceed to install the Trend Micro program: How to install Maximum Security

 
- TM_Rochelle

@bernardcathydelsart ,

As the steps mentioned by TM_Rochelle once you uninstall Avast via the Control Panel don't install Trend Micro yet. Once you uninstall Avast, use their Uninstall Utility which can be found here https://support.avast.com/en-nz/article/Uninstall-Premium-Security/

On step number 5, at the last drop down menu, select the version you have currently installed i.e. Avast Free, Premium, and etc.

After that follow the instructions. 

Reason for doing this, is because sometimes the Add/Remove can't remove all the files or folders that is related to Avast and this is the proper way to do it. I have used Avast in the past and this is how I did it. It is also recommended by Avast and the Avast Support Forum. 

@rochellemae_bautista Please translate this for him. Thanks.