
Neophyte
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8 Messages
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270 Points
Automatic VPN
My TMMS VPN is constantly turned off and on by hackers. I have to check whether it’s working or not constantly which is really annoying
Neophyte
•
8 Messages
•
270 Points
My TMMS VPN is constantly turned off and on by hackers. I have to check whether it’s working or not constantly which is really annoying
reine_roque
Legend
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739 Messages
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10.2K Points
2 years ago
Hi rebeccaplummer,
Welcome to Trend Micro Home Users Community!
I checked your account and can see that you have Wifi Protection and Mobile Security for iOS, both applications have VPN functions. May I know which of the two is constantly turning off? I would recommend leaving Wifi Protection enabled for the VPN function and you may disable Web Guard from Mobile Security.
To further identify the cause, what activities were you doing when the VPN was turned off, and are you getting a specific message for it?
Thanks!
- TM_Reine
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rebeccaplummer
Neophyte
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8 Messages
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270 Points
2 years ago
The webguard VPN is turned off while I use my phone & apps. They’ve started activating the VPN settings option so I can’t see the webguard VPN icon until I press cancel by which time they have turned it back on. I check the time connected & it nearly always reads a few seconds
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