Wednesday, November 1st, 2023 7:45 PM
I have a activation code but the screen is not loading to activate
1 month ago
Trend Security Expert
Hi @akmaharaj1 ,
Welcome to Trend Micro Users Community!
If you're having trouble getting the screen to load when you're trying to activate Mobile Security with an activation code, we've got some steps you can follow:
If you're still running into problems, you can try activating mobile security through the Trend Micro Activation Portal. Once that's done, you can activate Mobile Security using the "Sign In To Use Existing License" option instead of the activation code. That should do the trick!
Hope this helps!