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Neophyte
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1 Message
100 Points
Wednesday, May 4th, 2022 1:39 AM
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My webguard continues to disable the app leaving my Samsung S22 unprotected
Responses
Trend Security Expert
764 Messages
13.6K Points
2 years ago
Hi, toofast60!
Welcome to Trend Micro Home Users Community.
This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.
May I know what is the model of your phone and the version of Trend Micro installed? You may refer to this link below:
Web Guard keeps turning off
Let me know if you have further questions.
- TM_Rochelle
tm_rochelle
Trend Security Expert
•
764 Messages
•
13.6K Points
2 years ago
Hi, toofast60!
Welcome to Trend Micro Home Users Community.
This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.
May I know what is the model of your phone and the version of Trend Micro installed? You may refer to this link below:
Web Guard keeps turning off
Let me know if you have further questions.
- TM_Rochelle
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