T
Neophyte

Neophyte

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1 Message

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100 Points

Wed, May 4, 2022 1:39 AM

Webguard becomes disabled

My webguard continues to disable the app leaving my Samsung S22 unprotected 

Legend

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652 Messages

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11.4K Points

22 d ago

Hi, toofast60!

 

Welcome to Trend Micro Home Users Community.

 

This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.

 

May I know what is the model of your phone and the version of Trend Micro installed? You may refer to this link below:

 

Web Guard keeps turning off

 

Let me know if you have further questions.

 

- TM_Rochelle

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