M
Neophyte

Neophyte

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1 Message

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100 Points

Sun, Apr 10, 2022 6:26 PM

web security

why do I have to turn on this feature every day?

Brand User
tm_cathy

 Superstar

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576 Messages

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9.3K Points

Il y a 3 m

Hi, mdhallett!

 

Please try to check if your device uses Power Saving Mode to save battery, which stops the running apps. For more information, you may refer to this link below:

 

Web Guard keeps turning off on Android

 

Also, can you go to the Battery settings? Go to background usage limits and add Mobile Security to the Never sleeping apps list.

 

Let me know how it goes.

 

- TM_Cathy

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