![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
•
6 Messages
•
180 Points
On my mobile phone on my trend button there is a number one saying I have a message but I don't have a message in there or I can't find it
On my mobile phone on my trend button there is always a number one saying I have a message but I don't have a message in there or I can't find it
tm_pia
Prodigy
•
268 Messages
•
3.5K Points
5 years ago
Welcome to Trend Micro Community!
May I please know if you see '1 thing to fix' on your Mobile Security's main console under the Scan button?
Awaiting your response.
~Pia
0
0
lseymour28
Neophyte
•
6 Messages
•
180 Points
5 years ago
0
0
lseymour28
Neophyte
•
6 Messages
•
180 Points
5 years ago
0
0
lseymour28
Neophyte
•
6 Messages
•
180 Points
5 years ago
0
0
tm_pia
Prodigy
•
268 Messages
•
3.5K Points
5 years ago
You can follow the steps from this link:
Checking if you have the latest version of Mobile Security for Android
If it's not updated, you can try updating the application first and check if you still have the red notification dot on the application.
Let know how it goes.
~Pia
1
0
tm_pia
Prodigy
•
268 Messages
•
3.5K Points
5 years ago
If you have any more concerns, just let us know.
~Pia
0
0