1 Message


100 Points

Friday, March 31st, 2023 11:51 PM


Recently started giving an error that I had to turn on accessibility for certain functions to work. I go and turn it on slide the indicator to ok and nothing happens. The same error repeats.

Brand User

Trend Security Expert


14 Messages


340 Points

2 months ago

Hi @weprather,


Welcome to Trend Micro Users Community!


We will help you sort things out. We need the following details to properly assist you:


1. On what device and its Operating System Version.
2. Version of your Trend Micro Security

  •  For Android, follow the guide on this link
  •  For IOS, follow the guide on this link

3. Exact Error Message if there's any.
4. Screenshots of the problem if possible.


Here's how to take a screenshot:

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