W
Neophyte

Neophyte

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1 Message

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100 Points

Friday, March 31st, 2023 11:51 PM

Closed

Answered

Acessibility

Recently started giving an error that I had to turn on accessibility for certain functions to work. I go and turn it on slide the indicator to ok and nothing happens. The same error repeats.

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Brand User

Trend Security Expert

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29 Messages

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640 Points

1 year ago

Hi @weprather,

 

Welcome to Trend Micro Users Community!

 

We will help you sort things out. We need the following details to properly assist you:

 

1. On what device and its Operating System Version.
2. Version of your Trend Micro Security

  •  For Android, follow the guide on this link
  •  For IOS, follow the guide on this link

3. Exact Error Message if there's any.
4. Screenshots of the problem if possible.

 

Here's how to take a screenshot:
https://helpcenter.trendmicro.com/en-us/article/TMKA-14369

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