K

1 Message

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70 Points

Tue, Aug 4, 2020 2:22 PM

Closed

Will Trend Micro continue to work after I install macOS 10.15.6 update

I was told by apple that Trend Micro will not work after I install the update macOS 10.15.6. Is that true? I am holding up on installing the update so I really need this information.

Brand User
tm_cha

Prodigy

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361 Messages

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5.4K Points

2 years ago

Hi, kevmat2232!

 

Trend Micro Antivirus for Mac works normally with the latest Mac version and its earlier versions. If you are getting a pop-up message regarding the Legacy System Extension, you may refer to our knowledge-based website here: 

Popup: Legacy System Extension

 

Feel free to reach out for further inquiries.

 

~Cha

1 Message

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64 Points

Please answer the question here instead of referring us to the "knowledge-based website."

Brand User
tm_kim

Legend

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682 Messages

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10.1K Points

Hi, bobdilonardo.

 

It means that Trend Micro will release a version of Antivirus for Mac that is compatible with the next version of macOS before it is released to ensure that you have continuous protection for your Mac.

 

- Kim

Neophyte

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1 Message

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60 Points

2 years ago

Down loaded the latest Micro and now my Apple is so s l o w.

W H Y ? ? ?

Brand User

Legend

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739 Messages

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10.2K Points

Hi federal,

 

To further isolate this can you try to turn off Trend Micro and check if the performance is still slow?

 

How to turn ON or OFF Trend Micro Antivirus for Mac

 

Check as well if you have pending updates from Antivirus for Mac.

 

- Reine

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