N
Neophyte

Neophyte

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1 Message

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70 Points

Sat, Oct 3, 2020 9:08 PM

Closed

Slow internet speed

Why does Trend Micro slow down my internet. my download speed on a computer with out Trend Micro is download 150 Upload 112, with micro is download 56 upload 3. when i uninstall Trend Micro, my speed goes back to where it is supposed to be. Why is this?

Brand User
tm_cathy

 Superstar

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576 Messages

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9.3K Points

2 years ago

Hi, Nazro.jo!

 

Welcome to Trend Micro Home Users Community.

 

This is not the usual behavior of our program. We would like to know if you are running the latest versions of your browsers? In the meantime, please make sure that all of your browsers are up to date and try to clear your browser's Cookies and Site Data. You can check here How to clear the web browser cache. Let us know if they make any improvements.

 

We would like to know as well what is the version of Trend Micro installed on your computer?

You may also want to check if your Operating System has a pending update as well.

Let us know how it goes.

 

- TM_Cathy

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