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Neophyte
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2 Messages
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130 Points
PUA.MacOS.Tuneupmac.PFH
My scan result says that the above Threat was detected and can not be deleted. What is the PUA.MacOS.Tuneupmac.PFH Threat and should I be worried?
Neophyte
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2 Messages
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130 Points
My scan result says that the above Threat was detected and can not be deleted. What is the PUA.MacOS.Tuneupmac.PFH Threat and should I be worried?
tm_carlo
Trend Security Expert
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236 Messages
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4.8K Points
8 months ago
Hi @kbshanley,
Welcome to Trend Micro Users Community!
It seems that the Trend Micro Antivirus for Mac detects Mac Tune up, Can you confirm if you have it installed on your computer?
Mac Tuneup Pro, sometimes referred to as Mac-TuneupPro, Mac Tuneup, or Mac-Tuneup-Pro, is advertised as a genuine program that promises to optimize and improve the performance of Mac computers.
It is most likely to get into computers without the prior authorization of the user, though. Additionally, it is advertised through misleading alerts that seem to be faults and entice users to obtain fixes. Consequently, Mac Tuneup Pro falls under the category of potentially undesired applications (PUA).
On this case, you may manually remove the program to your mac computer, check malicious extensions on your browser and remove it as well.
Hope this helps!
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k7jv
Neophyte
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2 Messages
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90 Points
8 months ago
I have the exact same issue on my MacBook Pro using macOS Sonoma. I searched my Mac as well as my Time Machine backups and do NOT have Mac-TunupPro, Mac Tuneup or Mac-Tuneup-Pro anywhere on my system.
Does the Mac OS have "hidden files" that I need to jump thru a hoop to view? I'm at a loss. I'm getting the report from Trend Micro every morning (or close to it), and while the reports may not appear quite the same, they do appear to have the "Tuneup" commonality as well as a "Photo" duplicate cleaning application associated with it.
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tm_vince
Trend Security Expert
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169 Messages
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3.4K Points
8 months ago
Hi @k7jv ,
May I know if you installed this app on your MAC?
If yes, kindly uninstall it and all the related apps that was installed with it. As this app displays fake scan results simply to trick users into purchasing so-called 'full versions' that deliver no real value. Once purchased, these apps merely clean the fake list and nothing more. They do not enhance system performance in any way. It can also install other unwanted apps , so again the best way to resolve your issue is by uninstalling this app and other apps that were installed with it.
Hope this helps!
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